There may never have been a time in recent years when heads of operations in healthcare organizations were more important than during the COVID-19 pandemic. Throughout the public health emergency, organizations relied on their operational teams to appropriately respond to a myriad of new stressors, such as evolving federal and state regulations, challenges, and surges. related to COVID-19, and the need to redirect supplies and resources, including personnel.
Operations departments backed by reliable, up-to-date software and real-time analytics and data are best positioned to adapt to unpredictable emergencies like COVID-19. The reason: They can easily access the information they need to make the right decisions for patient care, staff well-being and their organization‘s bottom line. Specifically, better access to data and better technology promotes their ability to contain costs while continuing to provide care to their communities and maintaining a safe environment for staff throughout the emergency. Additionally, robust software and data enable executives to better prepare for the future by helping them anticipate emerging challenges or changes due to internal and external factors, including new industry pressures.
In June 2021, symplr partnered with Modern Healthcare Custom Media to survey healthcare leaders on their organization’s healthcare business processes. Responses from 185 executives show the current state of healthcare operations and how healthcare organizations today approach operations and operational software implementation.
In this briefing note, we will share information from the survey on managers’ satisfaction with their organization’s processes, the areas of operations that need to be improved by software and the availability of Comprehensive data and analysis regarding healthcare operations as well as governance, risk management, and compliance (GRC). We’ll also look at how leaders need to respond to these results to improve their organization’s operations with better data and technology. Download the full executive file below.